iPad 2 accessories owners report reboot problem

[whang2011]

iPad 2 accessories owners report reboot problem

For countless months, iPad 2 Accessories owners longed for Verizon to swoop down from on high and offer them versions of their favorite devices free from the accursed AT&T network. Now, users have those Verizon-based iPad 2 Cover--along with the first consistent reports of a recurring problem unique to one of them.

Owners of Verizon's native iPad 2 Case with both Wi-Fi and 3G (in 16, 32 and 64GB memory configurations) are complaining in online forums that they must reboot their devices if they want to connect to 3G after previously switching that feature off.

The Apple Support Discussion boards list five pages discussing the problem. Wi-Fi functions work well enough, but 3G connections either take several minutes or never occur at all. While there's no clear evidence that all Verizon iPad 2 users face the same problem, the complaints coming in from those affected are very similar. When the Verizon iPad 2 Cases 3G function is deactivated, it will not reactivate or connect without a reboot. Switching the device in and out airplane mode has no effect.

Board posts complain of hours on the phone to Apple Customer Service and trips to the Genius Bar without solving the problem. Some extreme cases report Apple Store reps tapping out and simply handing over a replacement iPad 2 Cases--only to see the same problem return.